Shipping policy
Processing Time:
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Notes |
|---|---|---|
| Standard Shipping | 5–10 business days | Tracking included |
| Expedited Shipping | 2–5 business days | Tracking included |
| International Shipping | 10–20 business days | Customs duties may apply |
Shipment Confirmation & Order Tracking:
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number. Please note that it may take up to 24 hours for tracking information to update.
International Shipping:
We currently ship internationally. Please be aware that international shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. Delivery times may vary depending on your location.
Damages and Issues:
If your item arrives damaged, defective, or if there is a shipping error, please contact us immediately at info@soulnourishnaturals.com with your order number and photos of the issue. We will work with you to resolve the problem promptly.
Contact Us:
For questions about shipping, please reach out to us at:
Email: info@soulnourishnaturals.com